The strategic technology trends have been changing at a rapid pace. The emerging digital technologies help businesses to improve product quality, streamline processes, improve customer experience, and curtail operational expenses. Also, no enterprise can remain competitive and profitable in the digital age without adopting new technologies early and efficiently.
Digital transformation helps businesses to modernize their processes, operations, models, strategies by leveraging new age digital technologies. But no enterprise can leverage the new technologies without implementing a robust digital transformation strategy. In addition to focusing on specific business requirements, the strategy also needs to address some of the top challenges on the road to digital transformation.
1. Legacy Business Model
While undertaking digital transformation, many businesses do not want to abandon their legacy systems. Some businesses even explore ways to leverage emerging digital technologies without making any changes to their existing business model. The decision makers often find it challenging to integrate new age technologies with existing legacy systems seamlessly. They also need to ensure that digital solutions must be user-friendly and easy-to-use. The user-friendliness of the applications and solutions will help employees to carry out business activities without putting extra time and effort.
2. Outdated Business Processes
The digital technologies help businesses to streamline and modernize existing processes and operations. But no business can achieve digital success without switching from conventional paper-based processes to a sophisticated digital solution. While making a digital transformation strategy, managers need to focus extensively on digitizing conventional business process efficiently and flawlessly. They also need to focus on overhauling the existing organizational structure to facilitate seamless communication and collaboration.
3. Lack of Automation
The digital technologies help business to automate time-consuming and error-prone manual tasks. In addition to making employees more productive, digital transformation also helps businesses to accelerate product updates and meet emerging trends. When an enterprise decides to undertake digital transformation, it must focus on automation of various business activities. But enterprises cannot automate all business processes in a short amount of time. They need to automate the business processes in several phases.
4. Lack of Technical Skill and Expertise
Often enterprises lack the talent and technology required to achieve digital success. They need to deploy skilled technicians to initiate and manage the digital transformation process. The technicians will resolve various digital transformation challenges and issues proactively. Also, they will prepare the employees to leverage new technologies. The enterprises cannot implement a digital transformation strategy effectively without availing expertise externally. Many businesses these days address this challenge by availing customized digital transformation services.
5. Organizational Resistance to Digitization
Often businesses find it challenging to persuade employees to leverage digital technologies. Many employees even resist the process of transforming business processes and operations using new age technologies. No business can implement digital transformation without handing organization resistance to change. In addition to organizing training programs, managers also need to focus on improving employee efficiency and reducing job stress. They can even leverage cloud technologies to enable employees to work from home.
6. Application and Data Security
When a business decides to undertake digital transformation, it needs to focus extensively on keeping the business applications and data secure. The digital transformation strategy must include a sophisticated security policy to protect the applications and data from various targeted security attacks. Also, it must implement the latest data privacy regulations to collect and leverage customer data over a longer period of time. While making the digital transformation strategy, decision-makers must address a variety of issues related to information security and data privacy.
7. Budget Constraints
No organization can adopt and leverage emerging digital technologies without incurring upfront and ongoing cost. A number of studies suggest that budget constraint is one of the most important barriers to digital transformation. The cloud-based technologies help businesses to overcome budget constraints by eliminating the need to build and maintain onsite IT infrastructure. But the digital transformation strategy still needs to focus on managing a budget and reducing cost throughout the digital transformation process.
Overall, the digital transformation strategy needs to identify and address a variety of challenges. But the decision makers must remember that the digital transformation challenges differ across enterprises and industries. They need to implement a strategy that ensures digital success by removing the obstacles on the road to digital transformation as they come. Also, they must keep the strategy flexible enough to adopt disruptive technologies without any hassle or delay.